When hiring a cleaning lady or service, it’s important to establish clear expectations and provide feedback to ensure that you are satisfied with the quality of their work. If you feel the need to communicate that you would like your cleaning lady to clean better, it’s essential to approach the conversation with respect and clarity. In this article, we will provide tips on how to effectively communicate your expectations for improved cleaning with your maid cleaning service.
Clarify your expectations:
Before discussing any concerns, take some time to evaluate and clarify your expectations. Determine the specific areas or tasks that you feel need improvement. Make a list of your cleaning priorities and the level of cleanliness you desire in each area of your home. Having a clear understanding of your expectations will help guide your conversation with the cleaning lady.
Choose the right time and approach:
Select an appropriate time to have a conversation with your cleaning lady. Find a quiet and comfortable setting where you can discuss your concerns without interruptions. Approach the conversation with a positive and constructive mindset. Start by acknowledging the work that has been done and express appreciation for their efforts. This sets a more receptive tone for the discussion.
Be specific and provide examples:
When discussing areas that need improvement, be specific in your feedback. Instead of making general statements, point out specific instances or tasks that you would like to see done differently. For example, if you notice streaks on windows or missed spots on the floor, kindly mention these specific concerns. Providing examples helps the cleaning lady understand the specific areas that require attention.
Use “I” statements:
Frame your feedback using “I” statements to avoid sounding accusatory or confrontational. For instance, instead of saying, “You don’t clean the bathroom properly,” you can say, “I’ve noticed that there are some areas in the bathroom that still have soap scum. Could you please pay extra attention to those areas?” This approach focuses on your observations and allows for a more open and collaborative conversation.
Offer guidance and demonstrate:
If there are specific cleaning techniques or methods that you prefer, offer guidance to your cleaning lady. Show her how you would like certain tasks to be done, such as how you prefer surfaces to be dusted or how you want certain items to be arranged. Demonstrating your expectations visually can be more effective than relying solely on verbal instructions.